At Team Project Era, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (www.teamprojectera.com), engage with our digital products, or use any of our services including software development, web development, and digital product delivery.

1. Information We Collect

We collect personal data in two main ways: information you provide voluntarily and information collected automatically when you interact with our services.

Voluntarily provided information includes data that you knowingly share with us. This may occur when you sign up for a service, contact us, request a quote, register for an account, or submit content for support or publication. Such information can include your name, email address, phone number, company name, payment information, and project requirements.

Automatically collected information refers to data that is gathered by your browser or device when you visit our site. This can include your IP address, browser type and version, operating system, device identifiers, the pages you visit, the time and date of your visit, the duration of your session, and any technical errors encountered during your visit.

2. Use of Information

We use your personal information to provide and improve our services. This includes fulfilling orders, offering customer support, managing your account, delivering requested content, and communicating with you regarding service updates, promotional offers, or technical issues.

We may also use your information for analytics and market research, to enhance the performance of our website and services, and to comply with legal obligations. In cases where consent is required for data processing—such as for marketing communications—we will request your explicit permission before proceeding.

3. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to provide a better user experience, track user behavior, and analyze traffic. Cookies are small text files stored on your device that help us remember your preferences and improve site functionality. You may control or disable cookies through your browser settings. Please note that disabling cookies may affect the performance of certain features on our website.

4. Storage and Security of Information

We take the protection of your data seriously. All personal information collected is stored securely using industry-standard safeguards, including SSL encryption, access control mechanisms, and secure servers. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and ensuring that access to your device is secure.

5. Data Retention

We retain personal information only for as long as necessary to provide you with services, support, or legal documentation. If your personal information is no longer required, we will delete or anonymize it. However, we may retain your data longer if it is required for legal, regulatory, accounting, or archiving purposes.

6. Disclosure of Personal Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted service providers or contractors who help us operate our website, deliver services, or perform analytics and marketing tasks on our behalf. These third parties are required to maintain the confidentiality of your information.

We may also disclose your information if required by law, in response to legal requests, to protect our legal rights, or to prevent fraud or abuse.

7. Your Rights and Choices

You have the right to access the personal information we hold about you, to request corrections if the data is inaccurate, and to request deletion under certain circumstances. You may also opt out of marketing communications at any time by using the unsubscribe link provided in our emails or by contacting us directly at hello@teamprojectera.com.

If you are a resident of a country with data protection laws (such as GDPR in the European Union or PIPEDA in Canada), you may have additional rights regarding your personal data, including data portability and the right to restrict processing.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store information from children. If we become aware that we have inadvertently gathered personal information from a child without parental consent, we will take immediate steps to delete it.

9. Third-Party Links

Our website may contain links to other websites that are not operated by Team Project Era. We are not responsible for the content or privacy practices of those third-party websites. We encourage you to review their privacy policies before sharing any personal data.

10. International Data Transfers

If you are located outside India, please be aware that your data may be transferred to and processed in India or other countries where our service providers operate. By using our services, you consent to this transfer, processing, and storage of your information under the terms of this Privacy Policy.

11. Business Transfers

In the unlikely event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the business transaction. We will ensure that your data continues to be protected under this Privacy Policy.

12. Updates to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices, legal requirements, or for other operational reasons. We encourage you to review this page periodically to stay informed. Any material changes to this policy will be communicated via email or through a prominent notice on our website.

13. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:

Team Project Era – Privacy Team
📧 Email: hello@teamprojectera.com
🌐 Website: www.teamprojectera.com